FUR offers a wide range of grooming services tailored to meet the unique needs of your pet, including basic bath and brush, breed-specific styling, skin and coat treatments, and a selection of luxurious spa packages designed for pets of all ages, coat types, and skin sensitivities.

Absolutely! FUR is dedicated to providing exceptional grooming and spa experiences for both canine and feline companions. We understand the specific needs of each species and cater our services accordingly.

Yes, at FUR we take the health and safety of your pet seriously. We offer hypoallergenic and sensitive skin product options and will work with you to ensure that the grooming products used are safe and comfortable for your pet.

For the safety and focus of our grooming professionals, as well as the comfort of your pet, owners are generally not present during the grooming process. Rest assured, our skilled team provides a calm and nurturing environment for your pet at all times.

The duration of a grooming session can vary based on the service package selected, the size of the pet, and their coat condition. We can provide a more accurate time estimate upon assessing your pet’s specific needs.

Yes, FUR offers specialty treatments tailored to the life stage of your pet. Our 'Youth & Grace' collection is perfect for puppies and senior dogs, providing them with the gentle care and attention they require.

You can schedule an appointment by visiting our website, or stopping by our location at One Holland Village. We recommend booking in advance to secure your preferred time slot.

We kindly ask that you provide at least 24 hours notice if you need to cancel or reschedule your appointment to avoid a cancellation fee.

Beyond grooming, FUR provides a selection of health and wellness treatments, including mud baths, aromatic oil treatments, and paw rejuvenation services, all designed to promote the overall well-being of your pet.

FUR sets itself apart with a focus on luxury, personalized care, and a holistic approach to pet wellness. Our premium facilities, experienced groomers, and a wide array of specialized treatments ensure a premium experience for your pet.

For any further questions or to learn more about our services, please contact FUR directly. We’re here to help make your pet’s grooming experience as pleasant and luxurious as possible.

Our daycare service operates from 9am to 7pm on weekdays and 10am to 7pm during weekends.

We welcome dogs of all ages to participate in our daycare program. However, we require up-to-date vaccination records from a licensed veterinarian, including rabies, distemper, parvovirus, and Bordetella (kennel cough) vaccinations.

Dogs are typically grouped based on size, temperament, and play style to ensure a safe and enjoyable experience for all participants.

Owners should provide a suitable harness, collar, leash, and any necessary medications or special dietary items for their dogs. Additionally, bringing along a favorite toy or blanket can help your dog feel more comfortable during their stay.

Yes, we offer a trial period for new dogs to assess their compatibility with our daycare environment. Please contact us to schedule a trial day for your dog.

The safety and well-being of all dogs in our care are our top priorities. If a dog exhibits aggressive behavior, our trained staff will intervene immediately and may remove the dog from group activities. Repeat incidents may result in termination of daycare privileges.

Owners are responsible for providing meals and snacks for their dogs during daycare. We recommend feeding your dog before drop-off or providing a meal that can be served during the scheduled feeding time.

Yes, owners are welcome to contact us for updates on their dog’s well-being during daycare hours. However, we kindly ask that phone calls be limited to emergencies or urgent matters to avoid disrupting group activities.

In the event of inclement weather, outdoor activities may be limited, and alternative indoor enrichment activities will be provided to ensure that dogs remain mentally stimulated and engaged.

Yes, we offer discounted rates for purchasing 10 daycare sessions. Please inquire with our staff for more information on available discounts and promotions.

FUR's retail space offers a curated selection of VETRESKA products, including innovative toys, luxurious accessories, and daily care essentials. Each item is chosen for its quality and design to enrich the lifestyle of your pet. Alongside VETRESKA, FUR's retail space proudly offers a variety of premium pet foods, nutritious treats, and top-tier pet cleaning supplies. From innovative toys and luxurious accessories to the essentials of daily care, we handpick each item for its quality, design, and contribution to the holistic well-being of your pet. Our expansive product range is tailored to support the health, happiness, and stylish living of your cherished companions.

Yes, you can! While we offer a wide range of products in our physical store, our complete collection of VETRESKA products is available for online ordering. You can conveniently browse and purchase these innovative and luxurious items from our website, ensuring that your pet enjoys the best of VETRESKA, no matter where you are. For other premium pet foods, treats, and cleaning supplies, we welcome you to visit us at our store in One Holland Village.

The FUR VIP Paws Tiered Membership is an exclusive program that offers pet owners various tiers of benefits, including discounts on grooming services, pet products, welcome gifts, and more.

There are five tiers available, each with its own set of benefits and deposit requirements.

The deposit amounts for each tier are as follows:

• Tier 1: VIP Paws Ruby Membership - $30,000
• Tier 2: VIP Paws Sapphire Membership - $10,000
• Tier 3: VIP Paws Gold Membership - $5,000
• Tier 4: VIP Paws Silver Membership - $3,000
• Tier 5: VIP Paws Bronze Membership - $1,000

Each tier offers a range of benefits, including discounts on grooming services, discounts on pet products, exclusive access to events and promotions, complimentary birthday gifts for your pet, and a welcome gift upon joining.

Yes, customers with more than one pet may enroll each pet individually in the program, allowing them to enjoy associated benefits and discounts for each pet separately.

The membership is valid for one year from the date of purchase

You can cancel your membership at any time. Refund eligibility is subject to the conditions outlined in the terms and conditions.

The welcome gift is a complimentary item that you can choose upon joining the membership. You can select one of the options specified in the tier description.

Membership benefits are non-transferable and can only be used by the cardholder.

The FUR VIP Paws Annual Discount Membership is an exclusive program that offers pet owners discounts on pet products available in our store and includes a welcome gift upon joining.

Membership benefits include:

A 10% discount on pet products in our retail store.

A welcome gift upon joining, where you can choose one of the following:

• 1 VETRESKA Pet Poop Bags & Dispenser (1 Dispenser + 1 Roll)

• 1 VETRESKA Deodorant Tofu Cat Litter

The annual membership fee is $99 per year.

The FUR VIP Paws Annual Discount Membership is valid for one year from the date of purchase.

Membership benefits are applicable only to pet products available at FUR

Membership benefits are non-transferable and can only be used by the cardholder.

Yes, you can renew your membership annually for a fee of $99.

You can cancel your membership at any time. However, no refunds will be provided for the remaining membership period.

You can join by visiting our store and completing the membership registration

Yes, customers with more than one pet may enroll each pet individually in the program, allowing them to enjoy associated benefits and discounts for each pet separately.

Absolutely! We welcome pet owners to visit our store with their pets anytime. Explore our selection of pet products, chat with our staff, and let your pet enjoy a friendly and pet-safe environment.

Yes, for your convenience, there are parking facilities available at One Holland Village, ensuring easy access to FUR for all our guests. You can enjoy your visit knowing that your vehicle is parked safely nearby.